Romano Luxury Wholesale Pullover

Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition with tags intact.

• Email us at zarajadeastrid@gmail.com with your order number and reason for return to initiate the process.

• Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

Exchanges

• We currently do not offer direct exchanges. If you need a different size, please return the item for a refund and place a new order.

Refunds

• Once your return is received and inspected, we’ll issue your refund to the original payment method within 5–7 business days.

• Shipping fees are non-refundable unless the item was incorrect or defective.

Non-Returnable Items

• Worn or washed apparel

• Sale or clearance items

• Gift cards

• Limited edition/signed merch

Damaged or Incorrect Orders

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with your order number and a photo of the issue. We’ll arrange a replacement or full refund ASAP.

For any questions or assistance, reach out to us at [Insert Email]. We’re here to ensure your Sinful Bargains merch experience is as flawless as the world you’re stepping into.

Order Processing

• All orders are processed within 2–4 business days.

• Orders placed on weekends or holidays will begin processing the next business day.

• You will receive a confirmation email with tracking information once your order ships.

Shipping Options & Delivery Times

Domestic Shipping (USA):

• Standard: 5–8 business days

• Expedited options available at checkout

International Shipping:

• Standard: 10–20 business days

• Delivery times vary by country and may be subject to customs delays.

• Customers are responsible for any customs duties or import taxes.

Shipping Carriers

We partner with trusted carriers like USPS, UPS, FedEx, and DHL, depending on your location. 

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. If you don’t see it, check your spam folder—or contact us.

Lost or Delayed Packages

If your order hasn’t arrived within the expected timeframe, please email us at zarajadeastrid@gmail.com with your order number. We’ll do everything we can to assist you.